Theft of service: The dark side of VoIP

Businesses that use Voice over Internet Protocol (VoIP) phone systems are at risk of theft of service, one of the most common types of VoIP fraud. Theft of service can impact an organization’s VoIP network in several ways, including decreased call quality and increased costs. Here’s what businesses should know about VoIP theft of service […]

Microsoft Office Delve is useful for SMBs

Microsoft 365 is a cloud-based productivity suite used by many small- and medium-sized businesses (SMBs). It comes in a wide variety of subscription plans, making it a popular choice for businesses. However, users have expressed some security concerns about storing and accessing data on this platform. Microsoft addresses this issue with Office Delve. What is […]

How does the cloud support business continuity?

Having a business continuity plan ensures that you have constant access to your business’s data, even when a disaster strikes your locale. Understandably, your choice of backup storage media will be critical to the success of such a plan. In this blog, we’ll discuss why the cloud is the ideal place to keep your company’s […]

Get more work done by getting rid of desktop clutter

A cluttered computer desktop can hamper productivity. When various files, folders, and applications are fighting for space on your desktop, it can be difficult to look for the ones you actually need. This affects the way you work and slows you down. Follow these tips to get rid of the mess on your desktop. Do […]

Why managed IT services is best for SMB cybersecurity

Without technology, businesses cannot compete and succeed. But with the advancement in technology comes the ever-constant threat of hackers and cybercriminals. That’s why small- and mid-sized businesses (SMBs) need to protect themselves with robust cybersecurity solutions managed by reputable managed IT services providers (MSPs). The numbers Through the years, the number of SMBs falling victim […]

Best laptops for remote working

If you have been working from home for quite some time now, you must have realized that it isn’t as easy as you thought it would be. From setting up your home office to managing your time efficiently, there are a lot of challenges that come with working remotely. And if you have a slow […]

Top 5 benefits of using softphones

With remote work becoming crucial to business survival, it’s more important than ever for companies to have a reliable communication system. One option is to issue company phones to remote workers so they can communicate with clients and colleagues. But the ideal solution for most businesses is to use phone apps or softphones, and here […]

The newest updates in the Microsoft 365 Apps admin center

For most businesses, surviving the pandemic depended largely on being able to deploy cloud-based solutions that can support remote work setups and connect multilocational workers. This put the burden of operations on IT administrators, whose roles became more crucial and demanding. Microsoft hopes to ease that burden with these new Microsoft 365 Apps admin center […]

How dashboards can help your business grow

A dashboard is a business intelligence tool that allows businesses to track key performance indicators (KPIs). This can be particularly useful for making informed decisions and strategies. Here are some uses of dashboards in real-life business situations. Marketing insights Your organization’s marketing department analyzes a significant amount of data from various channels. Whether their purpose […]