About us

IT support that keeps your business secure and moving

We are a security-first managed IT provider helping growing businesses across Thousand Oaks and Southern California stay protected, supported, and ready to grow.

Rock Solid Technology Solutions IT team members chatting over coffee in a modern office break room
Rock Solid Technology team member presenting IT workflow diagram to colleagues in a conference room
Rock Solid Technology technicians performing network diagnostics and IT system inspection inside a manufacturing facility

The numbers we're proud of

20 seconds

Phone pickup time

98%

Customer satisfaction

24/7

Support availability

14 minutes

Ticket resolution time

It started with a simple idea: help people

Rock Solid didn't start with a grand plan to build a massive IT company. Dan liked helping people with their computers, and he was good at it.

Eventually, he realized he could turn something he enjoyed doing on the side into his full-time work. That simple idea grew into something much bigger.

But he quickly learned that helping isn't just about fixing what broke. It's about preventing problems, keeping people productive, and being there when they need you.

That's the responsibility we take seriously.

Rock Solid Technology Solutions IT professional seated at desk with computers and framed certifications in modern office

Meet the people behind Rock Solid

Get to know the team behind your IT, experts who take the time to know your business and be there when you need them

1
Dan Gross

CEO

2
Brian Buell

IT Specialist & Project Manager

3
Beranda Jones

Operations Manager & Engineer

4
Donovan McReynolds

Client Success Manager

5
Alex Ross

IT Support & Field Technician

6
Jonathan Hodge

Senior Support Specialist

7
Ryan Wooff

IT Support & Security Technician

Our core values

The principles that shape how we work, how we support our clients, and how we keep getting better.

Partnership always

We hold ourselves to a high standard, track our performance, and take responsibility when something falls short.

Excellence every day

We hold ourselves to a high standard, track our performance, and take responsibility when something falls short.

Driven by innovation

We use smarter technology, automation, and modern solutions to make your IT more secure and efficient.

Responsive support

Your team gets help fast. A real person answers your call, and we stay on it until the issue is resolved.

Let's make your IT one less thing to worry about

From responsive IT support to proactive cybersecurity, we're here to keep your business secure, supported, and moving forward.