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IT insights and resources

Cloud-connected VoIP desk phones linked by orange network lines illustrating business phone system infrastructure

Navigating VoIP costs beyond the monthly fee

February 26, 2024

Tired of sky-high phone bills and outdated systems? Voice over Internet Protocol (VoIP) promises clear calls, advanced features, and significant savings. But before you jump on the bandwagon, it’s crucial to understand the costs associated with owning a VoIP system. 1. Initial costs These are expenses related to getting the VoIP system. Some large corporations

Microsoft Edge app icon displayed on a mobile device screen alongside Teams, Telegram, Twitter, and Google Drive apps

Unleash productivity and security with Microsoft Edge’s cutting-edge tools

February 23, 2024

Gone are the days of viewing browsers as mere utilities. Microsoft Edge redefines the business browsing experience, offering a comprehensive suite of features designed to boost employee engagement, optimize information management, and strengthen data protection, ultimately fueling your organization’s success. Read more to learn about how Edge helps boost productivity. Streamlined productivity Hub Edge’s Collections

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What are the pros and cons of monitoring employees online?

February 16, 2024

With the rise of remote work, it’s much more difficult for organizations to track the efficiency and cybersecurity practices of their employees. Employers argue that monitoring employees is crucial to protecting sensitive information and keeping them in line with company policies. But employee monitoring stokes a debate on the balance between corporate governance and employee

IT technician inspecting industrial machine control panel with handheld scanner in manufacturing facility

4 Solutions to the most common printing problems

February 14, 2024

Is your printer acting up just when you need it most? Whether it’s a pesky paper jam or streaky prints, printer problems can stress out anyone. Fortunately, this quick guide tackles the four most common printing woes and offers simple solutions to get you back on track. 1. Paper jams The paper jam is the

Wired headset with microphone resting on laptop keyboard beside a desk phone for business VoIP communication

What businesses need to know about VoIP softphones and hardphones

February 12, 2024

In the era of remote and hybrid work setups, many businesses have switched over to Voice over Internet Protocol (VoIP) from traditional landlines. Some have chosen to go with VoIP softphones, while others are using VoIP hardphones. If you’re also considering transitioning to VoIP, read on to learn about these two VoIP options. VoIP softphones

Person typing on laptop with holographic data dashboards, charts, and world map analytics displays floating above keyboard

Unleash the power of Microsoft 365 apps: Granular management through the Admin Center

February 9, 2024

Navigating the complexities of remote and hybrid work environments requires robust IT solutions. Microsoft empowers IT administrators to meet these challenges head-on through the enhanced Microsoft 365 Apps admin center. This update delivers essential tools for streamlined workflow management, secure device deployment, and proactive cyberthreat mitigation. From OneDrive sync health monitoring to intelligent insights and