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IT insights and resources

Person participating in video conferencing call on laptop, joining remote team meeting from home office

Microsoft Teams and Google Meet: A comparison of video conferencing platforms

November 24, 2023

Remote collaboration and virtual meetings have skyrocketed due to the increase in telecommuting. To facilitate face-to-face communication, companies often turn to popular video conferencing solutions like Google Meet and Microsoft Teams. However, these platforms are not created equal. To help you figure out which tool is best suited for your needs, we will take an

Business professional loading paper into an office printer to resolve Windows printing issues

How to fix Windows 10/11 printing problems

November 22, 2023

Printing issues can be exceptionally exasperating. Just as you urgently have to print a hard copy of a document, some problem arises. This frustration is amplified when the issue is not the printer, but your computer. Even the typically dependable Windows 10 and 11 have been known to suffer printing problems. Utilize the following suggestions

Cartoon hacker figure holding a credit card on a fish hook surrounded by cybersecurity threat icons including malware and ATM

Avoid falling victim to social engineering tactics with these tips

November 15, 2023

While business owners may invest heavily in malware protection, they often overlook the vulnerabilities inherent in human behavior. Social engineering, a cunning strategy that exploits human trust and psychology, requires little or no sophisticated technology, yet can inflict significant damage by luring unsuspecting individuals into divulging sensitive information. To safeguard your business from these deceptive

Hands holding smartphone displaying Free WiFi connection screen for office guest network setup

A guide to setting up office guest Wi-Fi

November 13, 2023

A guest Wi-Fi network is common in many businesses today, and it pays to set it up correctly. Otherwise, it can lead to a less-than-pleasant experience for your customers and other visitors, or worse, it can leave confidential company information vulnerable. In this short article, we’ll guide you through the process of optimizing your guest

Person dialing a black office VoIP desk phone while holding the handset, representing business phone system solutions

Choosing between cloud and on-premises VoIP? Consider these first

November 10, 2023

The choice between cloud-based and on-premises Voice over Internet Protocol (VoIP) hosting is a strategic decision that can significantly impact the efficiency and effectiveness of your business’s communication infrastructure. To make an informed choice, it’s crucial to weigh the factors that matter most to your organization, whether it’s flexibility, security, scalability, or cost-effectiveness. Let’s explore

Hand holding glowing digital padlock with cybersecurity data dashboard icons against dark blue city background

The 5 keys to collecting customer data securely

November 3, 2023

A major aspect of business is meeting people’s wants. To understand people’s wants, businesses collect and analyze customer information. At the same time, businesses need to follow data privacy regulations. Violating these regulations can mean fines, penalties, and loss of customer trust. To avoid such consequences, you need to know the five keys to collecting