The benefits of call recording: Get more from your conversations

Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording. Pinpoint problem areas Call recording can help […]

What causes slow internet speeds on mobile phones?

Do you ever feel like your mobile phone has a slow internet connection? If so, you’re not alone. Many people experience slow speeds on their phones, and it can be frustrating when you’re trying to get work done or even if you’re just browsing the web. In this blog post, we will discuss five of […]

IT security policies your company needs

When it comes to Internet security, most small businesses don’t have security policies in place. And considering that employee error is one of the most common causes of a security breach, it makes sense to implement rules your staff needs to follow. Here are four things your IT policies should cover. Internet In today’s business […]

Security policies every business needs

When it comes to Internet security, a reported 87% of small businesses have no security policies in place at at all. And considering that employee error is one of the most common causes of an online security breach, it makes sense to have rules in place that your staff need to follow. So to help […]