How to minimize VoIP downtime and keep your business connected

Voice over Internet Protocol (VoIP) telephony systems are one of the most essential technologies for businesses today. If your VoIP system goes down, you can lose productivity, customers, and profit. You can minimize your risk of VoIP downtime by following these tips. Choose a VoIP provider carefully VoIP providers aren’t created equal. Make sure to […]

Understanding the cost of VoIP phone systems

When it comes to communication solutions, Voice over Internet Protocol (VoIP) systems are by far one of the best options for businesses. To make and receive calls, all you need is a stable internet connection, which means you can get rid of those outdated landlines. However, VoIP systems come with certain ownership costs that you […]

Don’t let TDoS attacks ruin your VoIP system

Denial-of-service attacks (DoS) attacks have been around for years and have caused millions of dollars in damage to businesses and organizations all over the world. What many businesses don’t know, however, is that VoIP systems can be the primary target of a type of DDos attack known as telephony denial-of-service (TDoS). Learn how to keep […]

How AI-powered VoIP is changing the game for businesses

The world of business telecommunications is changing. Voice over Internet Protocol (VoIP) systems have been around for a while, but with the advent of AI-powered automation, they are becoming more efficient and effective than ever before. If you’re not already using an AI-powered VoIP system in your business, you’re missing out on a lot of […]

Everything you need to know about VoIP softphones and hardphones

With many businesses switching to a remote or a hybrid work setup, managers are thinking about the most ideal VoIP phone solution for their teams. They have the option of using VoIP softphones or hardphones. If you too are thinking of switching to VoIP, read on to find out everything you need to know about […]

VoIP eavesdropping: How your SMB can prevent it

One of the biggest threats that can affect your company is Voice over Internet Protocol (VoIP) eavesdropping. This occurs when someone uses a software program to record or listen in on your VoIP calls without your permission. This can be done for malicious reasons, such as stealing trade secrets or committing fraud. To protect your […]

How unified communications can improve your business

If you’re looking for ways to improve your company’s efficiency and bottom line, you might want to consider implementing unified communications (UC). In this blog post, we’ll explore some of the advantages that UC can bring to your business’s information system. We’ll also take a look at how UC is becoming more affordable and accessible […]

How 5G can improve your VoIP systems

The fifth generation of mobile networks, or 5G, is poised to revolutionize Voice over Internet Protocol (VoIP) for businesses. 5G improves call speeds, has greater capacity, and reduces latency, making VoIP calls clearer and more reliable than ever before. This will be a huge benefit for businesses that heavily rely on VoIP for communications. If […]

VoIP Quality of Service: What you need to know when choosing a provider

More businesses are making the switch to Voice over Internet Protocol (VoIP) because of its many benefits, which include lower costs, scalability, and flexibility. But with so many VoIP providers and packages to choose from, how do you know which one is right for your company? One important factor to consider is the Quality of […]

5 Important steps for safe and successful UC migration to the cloud

Migrating to the cloud is a big decision for any business, but it can be especially daunting when it comes to unified communications (UC) systems. UC is the umbrella term for all the communication technologies used in a business, from voice and video calling to messaging and collaboration tools. When done correctly, migrating UC systems […]